How to Reprint Shipping Labels on eBay: A Comprehensive Guide

If you’re an eBay seller, chances are you’ve encountered a situation where you need to reprint a shipping label. Whether it’s due to a printer malfunction, label damage, or any other reason, being able to reprint shipping labels efficiently is crucial for ensuring a smooth order fulfillment process. This guide explains different ways to reprint eBay shipping labels, along with tips and best practices.

The key points we’ll cover include:

• Understanding eBay’s shipping label policies and timelines
• Step-by-step guides for reprinting labels via the website, mobile app, and Seller Hub
• Troubleshooting common issues and error messages
• Alternative solutions like third-party shipping software
• Best practices for printing and reprinting labels
• Frequently asked questions (FAQs) related to reprinting shipping labels on eBay

So, let’s get started!

Understanding eBay’s Shipping Label Policies

Understand eBay’s policies and timelines for reprinting and voiding shipping labels before proceeding.

eBay allows you to reprint a shipping label for free within 7 days of purchasing it. This grace period gives you ample time to address any issues with the initial label printing or make necessary changes. However, after the 7-day window, the option to reprint the label disappears, and you’ll need to void the existing label and purchase a new one.

The time to void labels depends on the carrier:

• USPS: You have 5 days to void a USPS shipping label printed on eBay. It can take up to 21 days for USPS to approve or reject the refund.
• UPS: You have 5 days (or 120 hours) from creating the label to void it on eBay for a refund.
• FedEx: You have 5 days (or 120 hours) from creating the label to void it on eBay for a refund.
• eBay Standard Envelope: These labels are non-voidable once printed.

Keeping track of these timelines is crucial to ensure you don’t miss the opportunity to reprint or void a label when needed.

Step-by-Step Guide to Reprinting Shipping Labels on eBay

eBay offers multiple methods for reprinting shipping labels, including through the website, mobile app, and Seller Hub. We’ll cover each method in detail to ensure you have the necessary information at your fingertips.

Through the Website

Reprinting shipping labels through the eBay website is a straightforward process. Here’s how you can do it:

Accessing the “Manage Shipping Labels” Section

1. Log in to your eBay account and navigate to the “Sold” section.
2. Click on the “Manage Shipping Labels” option.
3. Locate the order for which you need to reprint the shipping label.

Reprinting Labels Within the 7-Day Window

If it’s been less than 7 days since you purchased the shipping label, you should see an option to “Reprint” the label. Click on this option, and the label will be reprinted for you.

Voiding Labels After the 7-Day Window

If more than 7 days have passed since you purchased the shipping label, you won’t see the “Reprint” option. Instead, you’ll need to void the existing label by selecting the “Void Label” option from the “Actions” dropdown menu.

Once you’ve voided the label, you can purchase a new shipping label for that order.

Through the eBay Mobile App

The eBay mobile app also allows you to reprint or void shipping labels conveniently. Here’s how you can do it:

Navigating to the “Shipping Labels” Section

1. Open the eBay app and sign in to your account.
2. Tap on the “Selling” tab, then select “Sold.”
3. Locate the order for which you need to manage the shipping label.
4. Tap on the three-dot menu and select “Manage Shipping.”

Reprinting or Voiding Labels

From the “Manage Shipping” section, you can either reprint the label (if within the 7-day window) or void the label (if outside the 7-day window) by following the on-screen prompts.

Through Seller Hub

eBay’s Seller Hub is another convenient platform for managing your shipping labels, including reprinting and voiding them. Here’s how you can do it:

Locating the “Orders” and “Shipping Labels” Sections

1. Log in to your Seller Hub account.
2. Navigate to the “Orders” tab, and locate the order for which you need to manage the shipping label.
3. Hover over the order and select the “Shipping Labels” option from the dropdown menu.

Reprinting or Voiding Labels

Once you’re in the “Shipping Labels” section, you’ll see the option to “Reprint” the label (if within the 7-day window) or “Void Label” (if outside the 7-day window). Follow the on-screen instructions to complete the desired action.

Troubleshooting Common Issues

While the process of reprinting shipping labels on eBay is generally straightforward, you may encounter some common issues or error messages. Here are a few examples and how to address them:

Reprint Option Not Appearing After 24 Hours

Some users have reported that the “Reprint” option disappears from the “Actions” dropdown menu after 24 hours, even though eBay’s policy allows for reprinting within 7 days.

If you encounter this issue, try navigating to the “Purchase Another Label” page. On this page, you should see a “Reprint” option at the top, which will allow you to reprint the label even after 24 hours.

Error Messages During Reprinting

Occasionally, you may encounter error messages when attempting to reprint a shipping label. One common error is “We can’t let you print this shipping label more than 5 times.”

You’ve likely reprinted the label multiple times. Void the existing label and purchase a new one.

Label Scanned Before Reprinting

If the original shipping label has already been scanned by the carrier before you attempt to reprint it, eBay may not allow you to reprint the label. In such cases, you’ll need to void the existing label and purchase a new one.

Alternative Solutions: Third-Party Shipping Software

While eBay provides various methods for reprinting shipping labels, some sellers may find it more convenient to use third-party shipping software like Multiorders. Here’s why:

Benefits of Using Shipping Software (Multiorders)

1. Streamlined Printing and Reprinting Process: With shipping software like Multiorders, you can print and reprint shipping labels for multiple orders at once, saving you time and effort.
2. Custom Label Templates: Multiorders offers custom label templates that allow you to customize the information displayed on your shipping labels.
3. Multiple Carrier Integrations: You can integrate Multiorders with various carriers, giving you access to the best shipping rates and services.
4. Bulk Shipment Capabilities: Multiorders allows you to merge multiple orders going to the same address, enabling you to print a single shipping label for all those orders.

Custom Label Templates and Carrier Integrations

One of the standout features of Multiorders is its ability to create custom label templates based on your specific requirements. If none of the existing templates suit your needs, you can contact their customer support, and they’ll design a new template for you.

Additionally, Multiorders integrates with major carriers, ensuring you have access to competitive shipping rates and services. You can even ship each parcel with a different carrier if needed.

Streamlining the Printing and Reprinting Process

With Multiorders, the process of printing and reprinting shipping labels becomes incredibly efficient. You can select multiple orders, choose the “Bulk Shipment” option, and have your shipping labels ready to print while simultaneously updating the order status on eBay.

Moreover, reprinting shipping labels with Multiorders is a breeze. You can reprint labels as many times as needed, without any additional costs or restrictions.

Best Practices for Printing and Reprinting Shipping Labels

To ensure a smooth and hassle-free experience when printing and reprinting shipping labels on eBay, it’s essential to follow some best practices:

1. Check Printer Settings and Ink Levels: Before printing labels, ensure your printer is set up correctly and has sufficient ink or toner levels. This will help prevent any issues with printing quality or label damage.
2. Keep Track of Label Expiration Dates: eBay’s shipping labels typically have an expiration date, and it’s crucial to be aware of when that date is approaching. If a label expires before you can ship the package, you’ll need to reprint or void it and obtain a new one.
3. Use Clear and Legible Label Formats: When printing shipping labels, choose a format that displays all the necessary information clearly and legibly. This will make it easier for carriers to scan and process your packages efficiently.
4. Test Print Before Bulk Printing: If you’re printing multiple labels at once, it’s a good idea to test print one label first to ensure everything is set up correctly. This can help you catch any issues before wasting time and labels on a larger batch.
5. Keep Backup Copies: Consider keeping digital or printed backup copies of your shipping labels, especially for high-value or time-sensitive shipments. This can be a lifesaver in case you need to reprint a label due to any unforeseen circumstances.
6. Organize Your Workspace: Maintain a clean and organized workspace when printing shipping labels. This will help you keep track of printed labels and avoid any mix-ups or misplacements.
7. Double-Check Addresses: Before printing a shipping label, double-check the recipient’s address to ensure accuracy. Incorrect addresses can lead to delivery issues and the need to reprint labels or reship packages.
8. Communicate with Customers: If you encounter any delays or issues with printing or reprinting shipping labels, keep your customers informed. Clear communication can help manage expectations and maintain a positive selling experience.

By following these best practices, you’ll minimize the chances of encountering problems with printing and reprinting shipping labels on eBay, ensuring a smooth order fulfillment process for your business.

FAQs (Frequently Asked Questions)

To address some common queries related to reprinting shipping labels on eBay, we’ve compiled a list of frequently asked questions (FAQs):

Can I reprint a shipping label multiple times?

Yes, eBay allows you to reprint a shipping label multiple times within the 7-day window after purchasing it. However, if you receive an error message stating that you cannot print the label more than 5 times, it’s best to void the existing label and purchase a new one.

How long does it take to receive a refund for a voided label?

The timeframe for receiving a refund for a voided label varies depending on the carrier:

• USPS: It can take up to 21 days for USPS to approve or reject the refund.
• UPS and FedEx: You should receive the refund within a few business days.

Can I reprint a QR code shipping label?

Yes, eBay allows you to reprint QR code shipping labels as well. If you don’t have a printer at home, you can choose the QR code option when purchasing the label. You can then save the QR code on your phone and have it printed at a participating drop-off location.

How can I avoid reprinting labels in the future?

To minimize the need for reprinting shipping labels, follow these tips:

• Ensure your printer is in good working condition and has sufficient ink or toner.
• Double-check the recipient’s address before printing the label.
• Keep track of label expiration dates and avoid letting them expire before shipping.
• Consider using third-party shipping software like Multiorders for a streamlined label printing and management process.

The Bottom Lines

Reprinting shipping labels on eBay is a crucial aspect of efficient order fulfillment for sellers. By understanding eBay’s policies, following the step-by-step guides, and implementing best practices, you can streamline the process of reprinting labels and avoid potential hiccups.

Remember, eBay allows you to reprint shipping labels for free within 7 days of purchase, but after that, you’ll need to void the existing label and purchase a new one. Additionally, consider exploring alternative solutions like third-party shipping software if you find the built-in eBay methods cumbersome or limiting.

Efficient label management not only ensures a smooth shipping experience for your customers but also saves you time and resources in the long run. By staying organized, double-checking details, and leveraging the right tools, you can minimize the need for reprinting labels and focus on growing your eBay business.